Delivery Areas
We deliver across all of New Zealand, including major cities and regional areas.
Delivery is not available to PO Boxes, Parcel Lockers, General Post Offices (GPOs), Locker Bags, or Rural Mail Boxes (RMBs).
Delivery Fees
Shipping Within New Zealand
We offer reliable shipping services for all orders within New Zealand. Our shipping rates and delivery times depend on the size of your parcel.
NZ Post Shipping (For Parcels Under 0.125m³)
For smaller parcels, we use NZ Post. The pricing is as follows:
Service |
Size |
Dimensions (mm) |
Price |
Economy |
XS |
240 x 130 |
$6.20 |
|
S |
280 x 190 |
$7.50 |
|
M |
325 x 255 |
$9.50 |
|
L |
380 x 300 |
$10.50 |
|
XL |
440 x 400 |
$15.50 |
Courier |
XS |
240 x 130 |
$8.20 |
|
S |
280 x 190 |
$9.50 |
|
M |
325 x 255 |
$11.50 |
|
L |
380 x 300 |
$12.50 |
|
XL |
440 x 400 |
$17.50 |
Notes:
- Delivery Targets: Economy shipping typically takes up to 3 working days, while courier services offer next working day delivery.
- Tracking: All parcels shipped via NZ Post include tracking.
- Rural Surcharge: Deliveries to rural addresses incur an additional $5.70 surcharge.
- Optional Add-Ons:
– Signature on delivery: $3.00
– Saturday delivery: $6.00
Freight Forwarding (For Parcels Over 0.125m³)
For larger parcels exceeding 0.125m³, we use our reliable freight forwarding service. The starting rates apply per item:
Region |
Price |
Estimated Delivery Time |
Auckland |
$50 |
1-2 Days |
Northland to Waikato |
$150 |
2-5 Days |
Bay of Plenty to Wellington |
$200 |
2-5 Days |
North of Christchurch |
$250 |
3-6 Days |
South of Christchurch |
$300 |
3-6 Days |
Notes:
-
We provide Free Shipping within Auckland for orders over $1000.
-
Prices are the starting rate and apply per item.
-
For larger orders or special delivery requests, please contact us for a custom freight quote.
For any questions regarding shipping or if you need assistance with your order, feel free to reach out to our support team.
Delivery Times
Estimated delivery times depend on stock availability, order processing, and peak periods.
Delivery times are subject to change due to manufacturing delays, shipping issues, or supply chain disruptions. We will notify you of any significant delays.
Delivery Process
We use specialized logistics partners for delivery. After your order reaches our distribution center, we will contact you to schedule a delivery time.
You will receive a confirmation SMS with an estimated delivery time one day before delivery.
If no one is available to receive the delivery, small items will be redirected to a local post office or distribution center, while large items may incur a redelivery fee.
Additional fees apply for deliveries to locations with difficult access (e.g., narrow staircases, small doorways). Please inform us of any special delivery requirements when placing your order.
Special Conditions
For very heavy items or items requiring special handling (e.g., recliners that need to be transported upright), additional fees may apply.
If no adult is available to receive the delivery, please notify us as soon as possible.